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Terms of service

How bookings, confirmation, changes and private account access work on this website.

This page explains how shopping and bookings work on the Discount Tire & Service Centers website. Contact your selected store with questions about a booking or visit.

Bookings and confirmation

A saved booking is not a confirmed appointment. Your receipt shows whether delivery is pending, the store system has verified the booking, or the booking was rejected or needs review. Queuing a booking does not confirm native delivery. Keep your private receipt link so you can check its current status.

Unscheduled callbacks and quotes remain unscheduled. They do not reserve an appointment or promise a callback time.

Prices, products and fulfillment

Your cart itemizes tires, installation, applicable fees and verified tax. Review the selected store, products, quantities, service details and total before submitting. Store stock and installation capacity must be confirmed. Order-in timing and fulfillment instructions remain part of the booking; they are not a guarantee that stock has arrived.

Changes and cancellation

Use your private receipt to change or cancel your booking. A change is not applied until the store system verifies it. A pending reschedule does not replace the last confirmed visit. If a change or cancellation is rejected or needs review, contact your selected store; do not assume the prior booking has been cancelled. Staff-progressed or closed work may require staff assistance.

Private links and accounts

Receipt and visit links provide private access to a booking. Do not share them publicly. Sign-in codes and account sessions are personal; sign out when using a shared device. For information about how we handle your information and your choices, read Privacy and your choices.

Questions about a visit

Contact the Discount Tire & Service Centers store selected on your receipt. The Stores page provides public phone numbers, addresses, hours and directions for every store. Have your receipt or order number ready so the team can locate the correct booking.

Text messages

Discount Tire & Service Centers sends text messages to the US mobile numbers that customers give us on this website to sign in, book a visit or place an order.

Messages: a one-time sign-in code when you tick the optional sign-in box (unticked until you do) and ask for one, and messages about your booking or order: confirmation, changes, cancellation and one appointment reminder. Message frequency varies; most visits bring two to four texts.

Marketing texts are separate: we send them only to people who tick a separate, unchecked box that asks for them, and no one needs to tick it to book or buy.

Msg & data rates may apply. Reply STOP to opt out at any time, START to resubscribe, or HELP for help. Carriers are not liable for delayed or undelivered messages.

For help, call your store:

We never sell your mobile number, and we never share it, or your agreement to receive texts, with third parties or affiliates for their marketing. See our privacy notice and the Text messages page for every detail.

Google Maps content

Where this site shows Google Maps features or content, their use is subject to the then-current versions of the Google Maps End User Additional Terms of Service and the Google Privacy Policy.

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