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A smiling store associate takes notes on the phone at the service counter

How can we help?

Questions about tires, a service visit or a recent purchase: your store can help fastest. Call, book online or stop by.

Choose your store

Ways to reach us

Pick the one that fits what you need.

  • Book online

    See your store’s open times and book in a minute. No payment today.
  • Your orders and visits

    Booking confirmations, receipts, and Change or Cancel for an upcoming visit.
  • Our main line

    Questions that are not about one store: call (800) 368-5019.
  • Business and fleet accounts

    Tires and service for your company’s vehicles: see the Business Elite Fleet Program.

Send us a message

Questions, compliments or feedback: write to us and we will answer by email or phone.

We use your number only to call you back about this. This form sends no texts.
A store associate helps a young customer compare two tires at the counter

Questions about tires or service

Your store can confirm fitment, stock, pricing and appointment availability.

  • Which tires fit your vehicle, and what is in stock
  • Your price, with installation, fees and tax shown
  • The next open time for your service
An associate hands a customer his receipt at the service counter and answers a question

A recent purchase or visit

Have your receipt or order number ready so the team can find the right details quickly.

  • Your booking and order confirmations are in Orders & appointments
  • Change or cancel a booking online
  • Sign in with your phone to see your visits and invoices

Contact questions

How do I change or cancel my appointment?

Open your booking confirmation (Orders & appointments) and choose Change time or Cancel, or call the store.

Where can I find my order or receipt?

Your bookings and tire orders are in Orders & appointments on this browser. Sign in with your phone to see visits and invoices from any device.

Something was not right after my visit. What should I do?

Call the store that did the work first. If for any reason we did not fulfill our promise, call (888) 884-9888 for immediate assistance.

The fastest answer is your store

Call them, or book the earliest open time online.

Choose your store

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